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Question about the API, a bulk list, or your credits? We're a small team that likes hearing from the people who use MailBounce, so reach out anytime. We read every message and aim to reply within one business day.

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Frequently asked questions

No. The validation playground lets you test the full set of checks for free, with no credits and no card. Sign up when you're ready to use the API or run a bulk list.

Only definitive verdicts use a credit, and you spend one credit per address each time you validate it — every separate request or list. If a result comes back 'unknown,' it's free, you never pay for an answer we can't confidently give. Every account also gets 100 free credits each month, and the validation playground uses no credits at all.

Beyond syntax and MX checks, we run a live SMTP verification (RCPT TO) that asks the receiving mail server whether the specific mailbox is deliverable, before you ever send to it.

Yes. Upload a CSV, TXT, or ZIP file for bulk validation. It processes in the background and returns results grouped into valid, invalid, catch-all, unknown, and disposable, with a CSV export ready for your tools.

MailBounce plugs into Mailchimp, HubSpot, Salesforce, SendGrid, Brevo, Klaviyo and more through our REST API, webhooks, and Zapier — so you can verify contacts wherever they live.